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Here at woolroom we know the importance of a good night's sleep. The average person spends more than a third of their lives (26 years!) in bed. With that in mind, can you afford not to be entirely comfortable and well rested?

Wool is a fantastic fibre that can enhance your sleep immeasurably. This is achieved largely because of its incredible ability to regulate your temperature - naturally.

In addition to this, wool promotes an environment so dry (because it can desorb moisture back into the environment) that dust-mites simply will not inhabit it - Great if you suffer from a dust mite allergy (a staggering 20% of us will in our lifetime!), eczema or Asthma.

We're so confident that our wool bedding can enhance your sleep that we will give...

  • a 30 Night Sleep Trial on any individual bedding item which includes the following; comforters, pillows, mattress protectors and mattress toppers
  • 60 Night Sleep Trial on bedding sets which consist of the following; comforter, pillow(s) and a mattress protector or topper
  • 100 Night Sleep Trial on The Wooly Mattress and Topper when purchased with a Deluxe Wool Mattress Protector
 


30 Night Sleep Trial

We guarantee that with wool bedding from woolroom you’ll enjoy the benefits of a better night’s sleep from day one.

Why? Because we know that using wool in bedding, compared to other materials like feather, down or synthetic, gives much greater sleep benefits. The combined benefits of wools natural built-in temperature regulation, moisture control and hypoallergenic properties gives us the confidence to guarantee you’ll sleep better than with your existing bedding solution - full stop. Whilst one individual product will certainly help, the ultimate and always advised solution is the full bedding set. This will improve your quality of sleep by up to 25% and provide you with the very best temperature regulation properties by cocooning yourself in wool.

If, once you've received and used your wool bedding, you're not totally satisfied that it's delivering the benefits of a better night's sleep we'll honour our 30 Night Sleep Trial and accept a return even if used or washed. You can't say fairer than that!

To be eligible for a 30 Night Sleep Trial, you must purchase any of the following products:

  • Wool comforters (Classic, Deluxe or Luxury)
  • Wool Pillows (Classic, Deluxe or Luxury)
  • Mattress Protector or Pad (Deluxe or Luxury)

 

Your 30 Night Sleep Trial is effective from the day your bedding is delivered. Unfortunately, we cannot delay the trial, even if you've not yet slept with your bedding set due to other commitments (I.e. holidays, room not yet decorated).

We offer free returns for all orders as standard using UPS. You will need to follow the process as outlined in our Returns section to request a return. Our customer care team will then handle your return from that point onwards to ensure a swift return is achieved.

 


60 Night Sleep Trial

We guarantee that with a Wool Bedding Set from woolroom you’ll enjoy the benefits of a better night’s sleep from day one.

Why? Because we know that using wool in bedding, compared to other materials like feather, down or synthetic, gives much greater sleep benefits. The combined benefits of wools natural built-in temperature regulation, moisture control and hypoallergenic properties gives us the confidence to guarantee you’ll sleep better than with your existing bedding solution - full stop.

If, once you've received your Wool Bedding Set, you're not totally satisfied that it's delivering the benefits of a better night's sleep we'll honour our 60 Night Sleep Trial; Better Sleep or Your Money Back! You can't say fairer than that!

To be eligible for a 60 Night Sleep Trial, you must purchase a complete bedding set. This comprises of...

  • A comforter of your choice (Classic, Deluxe or Luxury)
  • 1x pillow of your choice (Classic, Deluxe or Luxury) if you're buying a set for a Twin or Twin XL bed or 2x pillows if you're buying a set for Queen sized beds and upwards
  • A mattress protector or topper of your choice (Deluxe or Luxury)

 

Your 60 Night Sleep Trial is effective from the day your bedding set is delivered. Unfortunately, we cannot delay the trial, even if you've not yet slept with your bedding set due to other commitments (I.e. holidays, room not yet decorated).

We offer free returns for all orders as standard using UPS. You will need to follow the process as outlined in our Returns section to request a return. Our customer care team will then handle your return from that point onwards to ensure a swift return is achieved.

 

100 Night Sleep Trial

We have recently launched The Wooly Mattress and Topper to the US market and will be offering a 100 night sleep trial, meaning you can take the risk out of your purchase.
The trial is simple; if you buy The Wooly Mattress, Topper or Combo and don't find that you sleep considerably better after a 100 night period, we'll have the the mattress, topper or combo collected and refund you in full (minus cost of the protector) - no quibble (we just ask that you use the mattress, topper or combo for a minimum of 60 nights, so your posture can adjust effectively). The mattress returns form will need to be completed and sent back to our customer care team prior to returning your mattress.

It's important to note, however, that this trial is only valid when you purchase and use one of our Deluxe Wool Mattress Protectors (this must have been purchased in tandem with your mattress to be eligible).

*Please note: There is a minimum trial period of 60 nights. This is so that it gives your new mattress the opportunity to adjust to you and for the natural materials to settle down. This length of time gives you and your mattress the opportunity to fall in love and mould into the surface layers. For this reason we adhere to this length of time.


We can only provide your trial for The Wooly Mattress, Topper or Combo when purchased alongside one of our Deluxe Wool Mattress protectors because this way we can guarantee that your all-new natural mattress is being covered with the finest level of wool - this will ensure you get maximum performance from your new bed.

Your mattress trial will be effective as of the date of delivery and will be valid for 100 nights. Unfortunately, we cannot delay the trial, even if you have not yet slept on it due to other commitments (I.e. vacation, room not yet decorated or other another reason).

We appreciate that your new mattress purchase is a very considered investment and as such caring for The Wooly is very important.
By taking care of your Wooly Mattress in your waking hours, you can be confident that your mattress will continue to take care of you while you sleep.

  • It is recommended that you rotate your mattress every week for the first 12 weeks of its life. After the initial 12 week period, we would recommend turning your mattress with every season (note: our mattresses can be very heavy. please seek assistance when turning your mattress).
  • Try and air your mattress on a weekly basis. Simply leave your bedlinen turned back for a few hours each time and allow air to circulate around and through the mattress.
  • Treat stains and spills immediately by using dry towels. Do not use detergents or chemical cleaners as this may bleach or disintegrate the fabric.
  • Never attempt to roll or fold your mattress. It has been designed and constructed for use only in a flat position.

 

Due to their bespoke nature, we are unable to offer our sleep trial on non-standard sized mattresses. The definition of non-standard sized is any size that is not featured in the product listing.

 

Please note: 100 night sleep trials are only available for customers within the Mainland US.

 

If you don't find your Wooly Mattress, Topper or Combo to be the most comfortable product you've ever slept on and wish to send it back then we fully understand. As standard for all Wooly orders we offer a free collection service for with our partners, LoadUp. To arrange your collection you will need to follow the process outlined in our Returns section to request a return. Our customer care team will then handle your return from that point onwards to ensure a swift collection is achieved and your money refunded. There are no charges for this collection your order will be refunded in full minus the cost of your protector.

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